Clint Eastwood Poncho - Alpaca Wool handmade poncho from South America

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Order Processing:

We aim to process all orders within 1-3 business days.

Please be aware that certain factors could influence processing times, such as incomplete payment, insufficient address information, or high demand during certain seasons. In these instances, we will reach out to customers via email before proceeding with the order to ensure a successful delivery.

Shipping Time:

Our shipping time is generally 7-10 business days for the United States and 10-14 business days for International Countries.

There are some factors affecting shipping that are beyond our control, including:

- Weather conditions

- Holiday seasons

- Errors by the shipping company

Despite our limited control over these variables, we will make every effort to keep you informed using all available information at our disposal.

Order Cancellation:

If you wish to cancel an order after payment, please contact us, and we will endeavor to assist you. However, we cannot guarantee cancellation due to orders being swiftly forwarded to the warehouse. If processing or shipping has already taken place, we are regrettably unable to cancel the order, requiring you to initiate a product return.